Welcome to residents of California and Virginia! We are now licensed to sell prescription medications in your states!

HealthWarehouse.com is a licensed US pharmacy. We offer an industry leading 90-day return policy with no restocking fees and only sell products which are FDA approved and legal for sale in the United States. We consistently achieve high scores in customer satisfaction and offer some of the best prices anywhere. We are committed to 100% customer satisfaction. If for any reason, you are dissatisfied with your purchase, our service, or even our website, we will do everything possible to make it right. This is our commitment to you.


Frequently Asked Questions :





Many problems related to making a purchase, checking out, logging in, or creating an account; are caused by the settings of your web browser. These problems may be solved by:

  1. Enabling Cookies.

  2. Enabling Javascript.

Simply follow the directions below on how to enable cookies or enable javascript and you should be able to continue with your purchase.

Javascript Test: 
If you do not see the message "Javascript Test: PASSED", please see How to Enable Javascript and don't forget to refresh your browser. If the Javascript Test passed, but you are still experiencing problems, please see How to Enable Cookies.

If you are still experiencing problems placing an order online, please give us a call at 1-866-885-0508 and we would be happy to help you and take your order over the phone.


How to Enable Cookies

Cookies, more commonly referred to as web cookies, http cookies, or tracking cookies are pieces of information that are stored by your computer to remember aspects of your visit to our website. Cookies are used for authenticating, session tracking (state maintenance), and maintaining information, such as site preferences or the contents of your electronic shopping carts.

Here are basic instructions for adjusting your browser to allow cookies. If the browser you use is not listed, please consult your documentation or online help associated with your browsers.

If you are unsure of what type of browser version you have, simply open your browser, click on "Help", and click the "About" option.

Internet Explorer 6.x and 7.x :
  1. Click on the Tools-menu.
  2. Select Internet Options in the menu - a new window opens.
  3. Click on the Privacy tab near the top of the window.
  4. Move the slider so that it is on one of the levels below Medium High (including Medium, Low, Accept All Cookies).
  5. Save changes by clicking Ok.

Mozilla Firefox :
  1. Click on the Tools-menu in Mozilla.
  2. Click on the Options item in the menu - a new window opens.
  3. Click on the Privacy tab.
  4. Expand the Cookies section.
  5. Check the Enable cookies and Accept cookies normally checkboxes.
  6. Save changes by clicking Ok.

Chrome :
  1. Click on the tools icon on the top right
  2. Select Options
  3. Select the "Under the Hood" Tab
  4. Scroll to the bottom where it says "Cookie Settings"
  5. Select "Allow all Cookies"

Safari :
  1. Click on the Safari-menu in Safari.
  2. Click on the Preferences... item in the menu - a new window opens.
  3. Click on the Security icon near the top of the window.
  4. Under Accept Cookies the Always or Only from sites you navigate to must be selected.
  5. Save changes by clicking Ok.

Opera 8.x, 9.x :
  1. Click on the Tools-menu in Opera.
  2. Click on the Preferences... item in the menu - a new window opens.
  3. Click on the Privacy selection near the bottom left of the window.
  4. The Enable cookies checkbox must be checked, and Accept all cookies should be selected in the "Normal coookies" drop-down.
  5. Save changes by clicking Ok.

Netscape 7.x :
  1. Click on the Edit-menu in Netscape.
  2. Click on the Preferences... item in the menu - a new window opens.
  3. Expand the Privacy & Security selection in the left part of the window.
  4. Click on the Cookies selection.
  5. Under Cookie Acceptance Policy - either check the Enable all cookies checkbox or Allow cookies based on policy settings.
  6. If Allow cookies based on policy settings is selected, click on View and ensure that the level is at low or medium.
  7. Save changes by clicking Ok.


How to Enable Javascript

JavaScript is a scripting language most often used for client-side web development. It was the originating dialect of the ECMAScript standard. It is a dynamic, weakly typed, prototype-based language with first-class functions. JavaScript was influenced by many languages and was designed to look like Java, but be easier for non-programmers to work with.

Here are basic instructions for enabling JavaScript.

Internet Explorer 6.x and 7.x :
  1. Select Tools | Internet Options… menu item from the main menu.
  2. Change to the Security tab at the top of the Internet Options window that pops up.
  3. From the list of zones at the top of the Security options select the internet icon.
  4. Select the button near the bottom that reads Custom Level.
  5. In the new window that pops up, scroll down to the item that reads Active Scripting.
  6. Select the option marked Enable.

Mozilla Firefox :
  1. Select Tools | Options... from the main menu.
  2. Select Content button from the top row of options.
  3. Select "Enable JavaScript."

Safari :
  1. Select Preferences from the Safari menu.
  2. Select Security tab at the top.
  3. Make sure "Enable JavaScript" is checked.

Opera 8.x, 9.x :
  1. Select Tools | Quick Preferences ... from the main menu.
  2. Make sure "Enable JavaScript" is checked.

Netscape 7.x :
  1. Select Edit | Preferences… menu item from the main menu.
  2. Click on the Advanced label displayed in the list of options on the left hand side of the Preferences window that pops up.
  3. On the right hand side select the checkbox marked Enable Javascript for Navigator.


We are secure

Yes, we use a SSL Security to ensure that all transactions are safe and secure. Health Warehouse employs a professional engineering team whose number one priority is keeping your information private, safe, and secure.


HealthWarehouse.com is a fully licensed US pharmacy

HealthWarehouse.com is a fully licensed US pharmacy that has been approved to sell prescription drugs in the following states: Alabama, Alaska, Arizona, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin, Wyoming.

We have applied for prescription licenses in all remaining states. If your state did not appear above, please check back periodically to see when we've added your state.


We do not ship internationally

Presently, we are unable to accept international orders. We only ship to US and US Territories that are serviced by the United States Postal Service.


We accept all major credit cards

We accept Master Card, Visa, American Express, Discover, Diners Club, JCB credit cards. You will be required to enter your credit card information each time you place an order.


You can expect the following shipping times

For Insulin, we only ship via Next Day Air, which is already included in the price. We only ship Insulin Monday - Thursday to ensure timely, temperature controlled delivery. Insulin orders are shipped the same day when received between 9am - 5pm EST.

For all other orders, you can expect the following shipping times, please add 24-48 hours for processing:
Standard Ground Shipping - 2 to 9 business days depending on your location.
2-Day Shipping - Shipped the same day when received before 2pm EST + 2 business days.
Next Day Shipping - Shipped the same day when received before 3pm EST + 1 business day.


We offer free shipping

We offer free standard shipping for all orders regardless of size. Please note that 100% FREE shipping orders do not come with a tracking number. For customers who require a tracking number, we ship via UPS for a flat fee of $5.95.

2-Day shipping is $12.95. Next Day shipping is $29.95 up to 20 pounds and $2.99 for each additional pound.


You can return your purchase for up to 90 days from the purchase date, with no restocking fees

If you are not 100% satisfied with your purchase, we will be happy to accept a return for a full refund. You can return your purchase for up to 90 days from the purchase date, with no restocking fees. Products must be in the condition you received them and in the original box. If there is a problem with your product, please do not worry about sending it back to the manufacturer, we'll take care of it for you.


How to return an Item

Just call us to confirm the return. We can be reached by phone at 1-866-885-0508 from 9am to 5pm Eastern Standard Time. We return every call we receive.

You can also email us at Returns Center. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it. Please see How to Enable Javascript.


Yes, we send an order confirmation to you

When you have completed a purchase, you will receive an order confirmation email with the details of your order. If you do not receive the confirmation email, please check your SpamBox Folder or Contact Us


Prescription ordering is a simple two step process

1. Have your doctor fax your prescription to 1-866-821-3784. You may also fax, mail, or scan and email your prescription to us, however we must then contact your physician to verify the prescription is valid, increasing processing time.
2. Place your order using our website. We then match the prescription with your order and ship your product. Please note that you may place your order before or after we receive your prescription, however we cannot ship your order until we have received and verified your prescription.


Your order is considered "pending" by your bank or credit card company.

Your bank or credit card company will immediately deduct funds even when a transaction fails. However, once they see that the transaction was declined from our side they will return your money in 24 to 48 hours.


We have not received your prescription or to date are unable to verify it

Doctors occasionally forget or are slow to fax us your prescription delaying the shipment of your drugs. Also If your doctor did not directly fax your prescription to us we are required by law to verify it. We attempt to phone your doctor, but sometimes are not able to get in contact with them for several days. Until we are able to verify your prescription we cannot ship your order.


We use high quality generic manufacturers

We are likely supplied by the same generic manufacturers as your current brick and mortar pharmacy. Some of our manufacturers include Teva, Watson, Sandoz, Apotex, Mylan, Dr. Reddy's and Cobalt. Please feel free to contact us if you have a question about the manufacturer of your particular medication.


We are a US based FDA regulated pharmacy, which is not true of many online pharmacies

We are based in Cincinnati, Ohio and fully regulated by the federal government of the United States. As a result, we must source our drugs from trustworthy FDA approved manufacturers and you can be assured of the safety and efficacy of the medications we sell. Additionally, we are committed to customer service and consistently achieve high customer satisfaction ratings. Presently, 90% of our business comes from repeat users and we count more than 30,000 customers.


Manage Your Prescriptions

 

 

 

10.244.17.123